Hints & Tips
- To stay up-to-date, sign up for Dormeo's emails. The newsletter sends subscribers the latest news, advice and deals information straight to their inbox so they can be the first to shop for any exclusive sales. Right now you can also save £10 on orders over £300 when you sign up for the newsletter!
- For more promotions, make sure you’re following the Dormeo Facebook, Twitter, YouTube and Pinterest pages.
- If you’re interested in shopping the Dormeo sale, you can find the sales and clearance sections at the top of each webpage. The Dormeo sale and clearance are cleverly categorised so you can shop mattress offers, bedding offers and headboard offers, to name a few. If you find something you love in the clearance, make sure you buy it ASAP because once it's gone, it's gone for good!
- Dormeo is frequently shown on TV and has huge offers on its ‘As seen on TV’ products. The type of sales you can expect to see from Dormeo are percentage deals, half-price offers and free gifts. Selected mattresses come with a free pillow so keep your eyes peeled for freebies!
- With comfort in mind, Dormeo offers a 60-night trial or a comfort guarantee on selected mattresses. After purchasing, customers can use their mattress for up to 60 nights before deciding if it’s right for them. If you’re not happy with your mattress, you can return it for a full refund or exchange it for a different model.
- Dormeo is very proud of its high-quality products and offers a 20-year warranty on selected mattresses and toppers.
- When you order a Dormeo mattress or bed your order will be delivered for free!
- The team at Dormeo are experts in the world of bedding and sleeping, so be sure to check the Sleep Blog and Guides & FAQ sections of the website to top up your bedding knowledge before buying a new mattress, pillow or bedding.
FAQs
Does Dormeo offer free delivery?
Yes. All mattresses and beds come with free delivery. For smaller items and orders under £79, customers will be charged £4.95 for delivery. Dormeo orders are typically delivered within 14 days but allow for 28 days if your order is quite big.
What is the Dormeo returns policy?
If you’re unhappy with your order, you can return it within 14 days of purchase or 60 days if your mattress is covered under the 60 night trial period. To start a return, you’ll need to contact the Dormeo customer service team. If your mattress features Octaspring technology, Dormeo will collect it for free which you’ll have to arrange with them. If your mattress doesn’t have this, you’ll have to organise this collection and you’ll have to pay for the return shipping costs. Refunds are processed once Dormeo has received the product.
Can I track my Dormeo order?
When you purchased your Dormeo order, you’ll have been sent an email confirmation. In this email, there will be a tracking reference number that you can use to track your order. Dormeo’s selected delivery partners are Yodel, Arrow XL, Tuffnells, DX and Keen & Able, so you may also get email updates from them on the whereabouts of your order once it’s been dispatched.
What payment methods are available at Dormeo?
Dormeo accepts all major credit and debit cards, American Express, Mastercard SecureCode, PayPal, GeoTrust and Klarna.
What warranties does Dormeo have on mattresses?
Dormeo products offer warranties of up to 20 years on selected mattresses. There are also special warranties on the following products: Dormeo Memory Mattress, Options, Octaspring and Octasmart. You’ll need to complete a form and register your mattress for the warranty to be activated.
Does Dormeo offer any night trials?
Yes. Dormeo offers a 60 night trial on selected mattresses. If after 60 nights of sleeping on a Dormeo mattress, customers decide they’re not happy with it, they can return it for a full refund or exchange it for a different model. The 60-night comfort guarantee doesn’t apply to Dormeo Options mattresses, WellSleep, pillows, duvets, protectors and selected toppers. Anything bought in the clearance is also exempt.
Is there a Dormeo store near me?
The Dormeo showroom is located in High Wycombe but they’re stocked in different retailers around the UK. Click ‘Find A Stockist’ on the Dormeo website, enter your postcode and you can find your nearest store.
How do I get in touch with the Dormeo customer service team?
To contact Dormeo, call 0800 2248 361 or email [email protected].
How to use Dormeo voucher codes
1. Check through our regularly updated Dormeo voucher code list, find your offer and copy the code. Then head on over to the Dormeo website.
2. Do your shopping and add everything to your basket.
3. Click on your basket and a pop up will appear on the right-hand side of the page. Scroll down until you see the order total and underneath that, you’ll see ‘Apply Discount Code’. Click this, enter your code in the box and click ‘Apply Discount’. The page will refresh and your total will be updated.
Octasmart mattresses really are smart
The team at Dormeo are the pros when it comes to all things bedding and has created multi-award winning Octasmart mattresses, mattress toppers and pillows so you can have the best night’s kip every night.
So what is Octasmart? The Octasmart mattress range is made with Octaspring aerospace technology. Octaspring technology combines both foam and springs, providing a high level of comfort (thanks to the foam element) while the springs help to give you the right level of support all over your body. Octasmart mattresses and toppers contain hundreds of Octasprings that adjust to your body weight and relieve pressure from your shoulders, back and hips, resulting in high levels of comfort. It’s just what you want when you go to bed! Octasmart bedding also has great ventilation and a Smart Performance Cover that protects against bacteria.
Dormeo offers a few different options for Octasmart mattresses with varying firmness, from Medium/Soft to Medium/Firm. Choose from the Octasmart Deluxe Memory Foam Mattress, Octasmart Classic Mattress, Octasmart Essentials Hybrid Mattress and Octasmart Hybrid Deluxe Mattress. Each product contains loads of info when you click on the product to help you choose the right mattress for your needs. You will also receive a free pillow with your order (which is normally priced at £49!), a 60-night trial and free delivery.
Dormeo loves a good sale, so keep your eyes peeled for seasonal offers and discounts. Of course you’ve also come to the right place to take a huge chunk off the cost, just use one of our Dormeo discount codes when heading to the checkout.
The benefits of memory foam
Memory foam is an extremely popular material for mattresses, toppers and pillows, and it’s really taken the bed market by storm. Supportive, comfortable and beneficial for the body, memory foam is definitely a style that you should look into when buying a mattress. But what is it and what are the benefits?
Memory foam is a visco-elastic material that was developed by NASA in 1966 for astronauts in the space programme for additional support during take-off and landing. The material is made up of high-density foam and this reacts to the shape and temperature of your body and moulds to it to give the best comfort and support while you sleep.
Many sleep brands offer memory foam mattresses and pillows and use similar technology and fabrics but with added layers. Dormeo uses a layer of visco-elastic memory foam on the top of the mattress, while the memory foam layer is supported by Dormeo’s signature Ecocell foam. These thick layers work together to draw away heat and moisture from the surface of the mattress while you sleep.
Memory foam mattresses have many benefits and you can even find specialist mattresses that are designed for the position in which you sleep. One big benefit of memory foam mattresses is that they help people with aches and pain, especially back pain. By relieving and reducing pressure points, memory foam mattresses provide support and allow for better spine alignment. If you’re an allergy sufferer, memory foam naturally repels dust mites so you can have a clean and hygienic night’s sleep.
